1. Agreement to Terms

By accessing and using the Shiatsu Privé website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

Shiatsu Privé provides traditional Japanese wellness services including:

• Feet Shiatsu massage therapy
• Ashisuhai Shiatsu treatments
• Professional pedicure services
• Foot care and nail treatments
• Wellness consultation and guidance
• Host training and certification programs

3. Booking and Appointments

3.1 Booking Process

• All bookings must be made through our official website
• Complete and accurate information must be provided
• Health conditions and concerns must be disclosed honestly
• Booking confirmation will be sent via email

3.2 Age Requirements

Clients must be at least 16 years old. Minors (16-18) require parental consent and must be accompanied by a parent or guardian during treatment.

3.3 Health Disclosures

Clients must disclose any relevant health conditions, injuries, allergies, or medical concerns that may affect treatment. Failure to disclose relevant health information may result in treatment modifications or cancellation.

4. Cancellation and Refund Policy

4.1 Cancellation by Client

• 24+ hours notice: Full refund or rescheduling
• 12-24 hours notice: 50% cancellation fee
• Less than 12 hours: No refund
• No-show: Full charge applies

4.2 Cancellation by Shiatsu Privé

We reserve the right to cancel appointments due to practitioner illness, emergency situations, or safety concerns. In such cases, a full refund or rescheduling will be offered.

4.3 Refund Processing

Approved refunds will be processed within 5-10 business days to the original payment method.

5. Health and Safety

5.1 Medical Disclaimer

Shiatsu treatments are for wellness and relaxation purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition. Consult your healthcare provider before treatment if you have health concerns.

5.2 Contraindications

Treatment may not be suitable for individuals with:

• Acute injuries or inflammation
• Severe circulation problems
• Active infections
• Certain medical conditions (to be assessed case by case)

5.3 Hygiene Standards

We maintain high hygiene standards and follow applicable health regulations. Clients are expected to maintain personal hygiene for the comfort of all involved.

6. Pricing and Payment

• All prices are listed in EUR and include applicable taxes
• Payment is required at the time of booking unless otherwise arranged
• We accept major credit cards and bank transfers
• Prices are subject to change with reasonable notice

7. Client Responsibilities

Clients agree to:

• Provide accurate health and contact information
• Arrive punctually for appointments
• Treat practitioners and staff with respect
• Follow pre-treatment preparation instructions
• Communicate any discomfort during treatment
• Respect our facilities and equipment

8. Host Program Terms

8.1 Application Process

Host applications are subject to review and approval. Meeting basic requirements does not guarantee acceptance into the program.

8.2 Training Requirements

Approved hosts must complete required training programs and maintain certification standards as specified in separate host agreements.

8.3 Quality Standards

Hosts must maintain our quality and safety standards. Failure to meet standards may result in program termination.

9. Intellectual Property

All website content, including text, images, graphics, and designs, is owned by Shiatsu Privé and protected by copyright law. Unauthorized use is prohibited.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in compliance with GDPR.

11. Limitation of Liability

To the maximum extent permitted by law, Shiatsu Privé's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

12. Governing Law

These terms are governed by the laws of [Your Country/State]. Any disputes will be resolved in the courts of [Your Jurisdiction].

13. Modifications

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the revision date. Continued use constitutes acceptance of modified terms.

14. Contact Information

For questions about these Terms of Service, contact us at:

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.